The Strategy Institute holds a high standard for the credibility and standing of our exams. Our policies are created to ensure that every candidate is assessed with fairness, positivity, objectivity, and empathy, which are essential values in achieving our prestigious credentials. As a candidate, you must acquaint yourself with the following critical policy aspects.
Please be aware that The Strategy Institute has a strict policy against any form of misconduct or unfair behavior during examinations. Violating this policy will result in severe consequences. Please refrain from any communication, whether it be verbal, written, or electronic, that goes against the examination policies. Any act of such nature will result in strict penalties.
If you are an examinee who wants to dispute a decision made by TSI regarding your candidacy, you can download and complete the Candidacy Reconsideration Request Form. Once completed, you can send it through the "Contact Us" option to start the process of dispute resolution.
If you fail to show up for the exam as scheduled, you will be marked as 'No-Show’. To appeal this classification, you should Contact TSI within 48-96 hours of the missed exam for consideration.
If an examinee is unable to attend a scheduled exam due to an emergency, they should contact The Strategy Institute to report the matter. The following reasons for missing or not showing up for an exam have been deemed acceptable and justified for granting retake permissions if requested.
If you were unable to attend The Strategy Institute exam due to any of the reasons mentioned above, you need to contact The Strategy Institute and request a Retake. To do so, you must provide proof of the emergency encountered, such as doctor's or hospital certificates.
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